Telegram

Get instant notifications in your Telegram chat or group whenever someone submits a form on your website. Perfect for staying updated on the go and responding to inquiries quickly.

This is a PRO feature. You must have an active PRO plan subscription to use this integration.

Features

  • Instant Notifications: Receive form submissions in real-time

  • Personal or Group Chats: Send to your private chat or team groups

  • Formatted Messages: Clean, readable message formatting

  • Mobile & Desktop: Works on all Telegram platforms

  • No Coding Required: Simple setup with just a Chat ID

Setup Instructions

Step 1: Get Your Chat ID

To receive notifications, you need to get your Telegram Chat ID:

  1. Open Telegram on your phone or desktop

  2. Search for @web3forms_bot in Telegram

  3. Start a chat with the bot

  4. Send the /start command

  5. The bot will reply with your Chat ID (a number like 123456789)

  6. Copy this Chat ID for the next step

For Group Chats: Add @web3forms_bot to your group and send /start to get the group's Chat ID.

Step 2: Access the Integrations Tab

  1. Log in to your Web3Forms Dashboard

  2. Select the form you want to connect

  3. Navigate to the Integrations tab in your form settings

Step 3: Enable Telegram Integration

  1. Find the Telegram integration card

  2. Toggle the switch to enable the integration

  3. Paste your Chat ID in the Chat ID field

  4. Click the Save Settings button

How It Works

  1. When a user submits your Web3Forms contact form, the data is processed

  2. Web3Forms sends a formatted notification to your Telegram chat

  3. You receive the message instantly on all your Telegram devices

Managing Your Integration

Update Chat ID

To change the destination chat:

  1. Get a new Chat ID from @web3forms_bot

  2. Go to your form's Integrations tab

  3. Update the Chat ID field

  4. Click Save Settings

Disable Notifications

To stop receiving Telegram notifications:

  1. Go to your form's Integrations tab

  2. Toggle the Telegram switch off

  3. Your settings will be saved automatically

Troubleshooting

Not Receiving Notifications

If you're not receiving Telegram notifications:

  • Verify Chat ID: Make sure the Chat ID is correct (it should be a number)

  • Check Integration Status: Ensure the toggle is enabled

  • Test the Bot: Send /start to @web3forms_bot again to verify it's working

  • Check Spam/Blocked: Make sure you haven't blocked the bot

  • Test Your Form: Submit a test entry and wait a few seconds

Group Notifications Not Working

For group chats:

  1. Ensure @web3forms_bot is added to the group

  2. The bot must not be removed from the group

  3. Use the group's Chat ID, not your personal Chat ID

  4. Make sure the group allows bots to send messages

Wrong Chat ID

If you entered the wrong Chat ID:

  • You won't receive any notifications

  • Simply update the Chat ID with the correct one

  • No data is lost; future submissions will be sent to the new chat

Advanced Tips

Using with Groups

Set up a dedicated Telegram group for form submissions:

  1. Create a new Telegram group

  2. Add @web3forms_bot to the group

  3. Add your team members

  4. Send /start to get the group Chat ID

  5. Use this Chat ID in your Web3Forms integration

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