# Slack Get instant notifications in your Slack channel for every form submission. Keep your team informed in real-time and collaborate on responses directly within Slack. {% hint style="info" %} This is a **PRO feature**. You must have an active PRO plan subscription to use this integration. {% endhint %} ## Features * ✅ **Real-time Notifications**: Receive form submissions instantly in Slack * ✅ **Team Collaboration**: Share submissions with your entire team * ✅ **Formatted Messages**: Clean, professional message formatting * ✅ **Channel Flexibility**: Send to any public or private channel * ✅ **Easy Setup**: Connect with just a webhook URL ## Setup Instructions ### Step 1: Create an Incoming Webhook in Slack To receive notifications, you need to create an Incoming Webhook in your Slack workspace: 1. Go to your Slack workspace 2. Navigate to **Apps** or visit 3. Click **Create New App** (or use an existing app) 4. Select **From scratch** 5. Give your app a name (e.g., "Web3Forms Notifications") 6. Choose your workspace 7. Click **Create App** ### Step 2: Enable Incoming Webhooks 1. In your app settings, click **Incoming Webhooks** from the left sidebar 2. Toggle **Activate Incoming Webhooks** to **On** 3. Scroll down and click **Add New Webhook to Workspace** 4. Select the channel where you want to receive notifications 5. Click **Allow** ### Step 3: Copy Your Webhook URL 1. After authorization, you'll see your webhook URL 2. It will look like: `https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXX` 3. Click **Copy** to copy the webhook URL ### Step 4: Configure Web3Forms Integration 1. Log in to your [Web3Forms Dashboard](https://app.web3forms.com) 2. Select the form you want to connect 3. Navigate to the **Integrations** tab in your form settings 4. Find the **Slack** integration card 5. Toggle the switch to enable the integration 6. Paste your Webhook URL in the **Webhook URL** field 7. Click the **Save Settings** button
## How It Works 1. When a user submits your Web3Forms contact form, the data is processed 2. Web3Forms sends a formatted notification to your Slack webhook 3. The message appears instantly in your designated Slack channel 4. Your team can see and respond to the submission ### Notification Format Each form submission sends a formatted message to Slack with: * **Header**: "New Form Submission" with a notification icon * **Form Fields**: All submitted data (name, email, message, etc.) ## Managing Your Integration ### Update Webhook URL To change the destination channel: 1. Create a new Incoming Webhook for a different channel in Slack 2. Go to your form's Integrations tab in Web3Forms 3. Update the Webhook URL field with the new URL 4. Click **Save Settings** ### Disable Notifications To stop receiving Slack notifications: 1. Go to your form's Integrations tab 2. Toggle the Slack switch off 3. Your settings will be saved automatically ## Troubleshooting ### Not Receiving Notifications If you're not receiving Slack notifications: * **Verify Webhook URL**: Ensure the URL is correct and complete * **Check Integration Status**: Make sure the toggle is enabled in Web3Forms * **Test the Webhook**: Use Slack's webhook testing tool to verify it's working * **Check Channel**: Ensure you're looking at the correct Slack channel * **App Permissions**: Verify the Slack app hasn't been removed or disabled * **Test Your Form**: Submit a test entry and wait a few seconds ### Invalid Webhook URL Error * Make sure you copied the entire webhook URL * URLs should start with `https://hooks.slack.com/services/` * Don't include any extra spaces or characters * Generate a new webhook URL if the old one isn't working ### Messages Not Formatting Correctly * Web3Forms sends standard Slack message formatting * Custom field names will appear as-is in messages * Use descriptive field names for better readability ## Advanced Tips ### Customizing the Slack App You can customize your Slack app: 1. Go to your app settings at [api.slack.com/apps](https://api.slack.com/apps) 2. Add a custom icon for your notifications 3. Change the app name and description 4. Customize the display name shown in messages ## Related Integrations * [Telegram Integration](https://docs.web3forms.com/getting-started/integrations/telegram-notifications) - Mobile notifications via Telegram * [Discord Integration](https://docs.web3forms.com/getting-started/integrations/discord) - Notifications in Discord * [Webhook Integration](https://docs.web3forms.com/getting-started/pro-features/webhooks) - Send to custom endpoints --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.web3forms.com/getting-started/integrations/slack.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.